Privacy Policy & Personal Data

We respect your privacy and are committed to protecting your personal data in compliance with GDPR and applicable laws.

1. Data Collection

We collect data about you only if you provide it voluntarily through our forms or services.
The data we collect includes: your name, email address, phone number, and any other information you provide to us.

2. Data Usage

Your data is used for:
Processing your request
Contacting you in response to your inquiry
Improving our services
We only share your data with trusted service providers. We process your data based on: your explicit consent (contact forms), legitimate business interests (improving services), contractual necessity (service delivery), and legal obligations (tax, security regulations).

3. Your GDPR Rights

You have the right to:
Access your personal data
Rectify inaccurate data
Request deletion of your data
Object to processing
Restrict processing
Obtain data portability
Lodge a complaint with your data protection authority
Contact us at any time to exercise these rights.

4. Data Retention

Contact information: retained for the duration of our business relationship plus 3 years for accounting purposes.
Analytical data: retained for 13 months.
Your data will be deleted after processing your request, unless we are legally required to retain it. You can request deletion of your data at any time.

5. Cookies and Tracking Technologies

This website uses cookies to improve your user experience.
A cookie is a small file stored on your device when you visit our website. We use:
Essential cookies for website functionality
Analytical cookies to understand your usage
Some third-party services (analytics, etc.) may place their own cookies. You can control cookies through your browser settings.

6. Security and Data Transfers

We implement technical and organizational measures to protect your data:
Encryption of data in transit and at rest
Secure servers with access controls
Regular security audits
Ongoing staff training
We primarily process data within the EU/EEA. International transfers are conducted with appropriate safeguards under GDPR, including Standard Contractual Clauses.

7. Service Providers and Processors

We work with trusted data processors:
Hosting providers
Analytics and statistical services
Technical service providers
All processors are bound by Data Processing Agreements to ensure the protection of your information.