Privacy Policy & Personal Data
We respect your privacy and are committed to protecting your personal data in compliance with GDPR and applicable laws.
1. Data Collection
We collect data about you only if you provide it voluntarily through our forms or services.
The data we collect includes: your name, email address, phone number, and any other information you provide to us.
2. Data Usage
Your data is used for:
• Processing your request
• Contacting you in response to your inquiry
• Improving our services
We only share your data with trusted service providers. We process your data based on: your explicit consent (contact forms), legitimate business interests (improving services), contractual necessity (service delivery), and legal obligations (tax, security regulations).
3. Your GDPR Rights
You have the right to:
• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing
• Restrict processing
• Obtain data portability
• Lodge a complaint with your data protection authority
Contact us at any time to exercise these rights.
4. Data Retention
Contact information: retained for the duration of our business relationship plus 3 years for accounting purposes.
Analytical data: retained for 13 months.
Your data will be deleted after processing your request, unless we are legally required to retain it. You can request deletion of your data at any time.
5. Cookies and Tracking Technologies
This website uses cookies to improve your user experience.
A cookie is a small file stored on your device when you visit our website. We use:
• Essential cookies for website functionality
• Analytical cookies to understand your usage
Some third-party services (analytics, etc.) may place their own cookies. You can control cookies through your browser settings.
6. Security and Data Transfers
We implement technical and organizational measures to protect your data:
• Encryption of data in transit and at rest
• Secure servers with access controls
• Regular security audits
• Ongoing staff training
We primarily process data within the EU/EEA. International transfers are conducted with appropriate safeguards under GDPR, including Standard Contractual Clauses.
7. Service Providers and Processors
We work with trusted data processors:
• Hosting providers
• Analytics and statistical services
• Technical service providers
All processors are bound by Data Processing Agreements to ensure the protection of your information.